At Saviesa Homes, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Saviesa Homes collects, uses, stores, and protects your information when you visit our website, submit an enquiry, request a consultation, or interact with our services.
By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with Saviesa, we may collect the following information:
Personal Information
When you submit a form, request a consultation, contact us, or enquire about our products and services, we may collect:
- Full name
- Mobile number
- Email address
- City or location
- Property type
- Home size or configuration, such as 2BHK, 3BHK, or 4BHK
- Project requirements and preferences
- Information provided in your enquiry or consultation request
Automatically Collected Information
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website or source
- General website usage information
This information helps us understand how visitors use our website and improve its performance and user experience.
2. How We Collect Your Information
We may collect information when you:
- Submit a contact or enquiry form
- Request a free consultation
- Request a catalogue or product information
- Contact us through the website
- Subscribe to communications
- Visit or interact with our website
- Communicate with our sales or design teams
- Interact with our advertisements or digital campaigns
3. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Schedule consultations or site visits
- Understand your furniture and project requirements
- Provide product and design information
- Prepare quotations or proposals
- Communicate regarding your enquiry or project
- Improve our products, services, website, and customer experience
- Manage customer support and after-sales service
- Send relevant updates, offers, or marketing communications where permitted
- Measure and improve the effectiveness of our marketing campaigns
- Maintain website security and prevent fraudulent or unauthorised activity
- Comply with applicable legal and regulatory requirements
We will use your personal information only for legitimate business purposes and in accordance with applicable laws.
4. Marketing Communications
If you provide your contact details through our website, we may contact you regarding your enquiry, consultation, products, services, or other relevant information.
Where applicable, we may also send promotional or marketing communications.
You may choose to stop receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
Please note that you may continue to receive essential communications relating to an enquiry, consultation, purchase, installation, warranty, or service request.
5. Cookies and Tracking Technologies
Our website use cookies, pixels, tags, analytics tools, and similar technologies to improve website functionality, understand visitor behaviour, measure marketing performance, and provide more relevant advertising.
These technologies may help us understand:
- Which pages visitors view
- How visitors navigate our website
- How users interact with forms and other elements
- Which marketing campaigns generate enquiries
- Website performance and engagement
We may use services such as Google Analytics, Google Tag Manager, Meta Pixel, advertising platforms, and other analytics or marketing technologies, depending on the tools implemented on our website.
You can manage or restrict cookies through your browser settings. Certain website functions may not work correctly if cookies are disabled.
6. Sharing of Personal Information
Saviesa does not sell or rent your personal information.
We may share relevant information with trusted third-party service providers where necessary to operate our business and provide services to you. These may include:
- CRM and lead-management platforms
- Website and technology service providers
- Analytics providers
- Advertising and marketing platforms
- Communication service providers
- Payment or transaction service providers, where applicable
- Installation, delivery, or service partners where required to fulfil your request
- Professional advisers and legal or regulatory authorities where required by law
Such sharing will be limited to what is reasonably necessary for the relevant purpose.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take appropriate precautions, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfil the purpose for which it was collected
- Provide requested products or services
- Maintain business and customer records
- Provide after-sales or warranty support
- Meet legal, accounting, tax, or regulatory requirements
- Resolve disputes or enforce agreements
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.
9. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or other external services.
Saviesa is not responsible for the privacy practices, content, security, or policies of these third-party websites. We recommend reviewing the privacy policies of any external website you visit.
10. Children’s Privacy
Our website and services are intended for a general audience and are not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
11. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request information about the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consentOpt out of certain marketing communications
- Raise a concern or grievance regarding the handling of your personal information
Requests can be submitted using the contact details provided below.
We may need to verify your identity before processing certain requests.
12. Data Processing and Consent
Where required by applicable law, Saviesa will seek appropriate consent before collecting or processing personal information for specified purposes.
By submitting information through our website, you confirm that the information provided by you is accurate and that you are authorised to provide it.
Where processing is based on consent, you may withdraw that consent, subject to applicable legal and contractual requirements.
13. Changes to This Privacy Policy
Saviesa may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws.
Any updated version will be published on this page with a revised 11 August 2026 date.
We encourage you to review this Privacy Policy periodically.